Commitment to Compassion: Trauma-Informed Advocacy at Foisy & Associates

By Roger Foisy on May 29th, 2024

At Foisy & Associates, we recognize the profound impact that personal injury and disability can have on an individual’s life. Not only do these events cause physical harm, but they also carry deep emotional and psychological effects. This understanding is at the heart of our practice, guiding us to adopt a trauma-informed approach in all our client interactions.

What is Trauma-Informed Advocacy?

Trauma-informed advocacy is a practice that fully integrates the knowledge of a person’s trauma into policies, procedures, and practices and is designed to actively resist re-traumatizing an individual. In this practice, advocates understand trauma and how it can affect an individual and the people around them. They can recognize the signs of trauma and have tools available to support an individual’s needs.

Trauma-informed advocacy is about being aware of the effects of trauma and adjusting practices and behaviours to ensure that those affected are supported with empathy, respect, and understanding. It acknowledges that everyone’s response to trauma is unique and requires individualized attention.

Why Trauma-Informed Advocacy?

Trauma-informed advocacy acknowledges that trauma affects many individuals who seek legal assistance, particularly in the realms of personal injury and disability law. By adopting this approach, our goal is to provide legal services that are not only effective but also deeply respectful, compassionate, and supportive of your recovery journey.

The Six Principles of Trauma-Informed Practice

At Foisy & Associates, our approach is built around the six key principles of trauma-informed practice:

1. Safety

We prioritize creating a safe environment where clients feel secure to share their stories without fear of judgment or re-traumatization. Our team is trained to handle sensitive information with utmost confidentiality and care.

2. Trustworthiness and Transparency

We strive to build trust through clear communication and transparency in all our dealings. From the first consultation, we ensure our clients understand the legal processes and what to expect, helping to build a reliable and predictable framework that guides our relationship.

3. Peer Support

Understanding the value of shared experiences, we connect our clients with peer support groups when appropriate. These networks can provide both comfort and practical advice, offering insights from others who have walked similar paths.

4. Collaboration and Mutuality

We believe in the power of partnership and shared decision-making. Our lawyers work with you, not just for you. We respect your input and encourage active participation in your legal strategy, ensuring it aligns with your needs and goals.

5. Empowerment and Choice

Empowering our clients is central to our practice. We provide you with information and options, supporting you to make informed decisions about your case. Our aim is to restore a sense of control over your life and future.

6. Cultural, Historical, and Gender Issues

We are sensitive to the cultural, historical, and gender-related issues that may influence your experience and needs. Our team is committed to providing culturally competent services that honour and respect all aspects of your identity.

Our Pledge to You

At Foisy & Associates, we pledge to approach every case with a trauma-informed lens. Our team is dedicated to advancing your legal rights while supporting your overall well-being. Whether navigating the complexities of a claim or fighting for your rights in court, we do so with an unwavering commitment to compassion and understanding.

We invite you to contact us and experience the supportive and respectful legal representation you deserve. At Foisy & Associates, your recovery, empowerment, and justice are our top priorities.

Are you or a loved one currently dealing with a potential personal injury, accident benefit, or disability claim? Contact us for a free consultation. Foisy & Associates is a team with extensive experience handling complex personal injury, accident benefit, and disability cases. We are lawyers for the people who fight to receive maximum dollars for their clients.

Roger R. Foisy, Harpreet S. Sidhu, Daniel Berman, and Rutumi Tank are Ontario Personal Injury Lawyers with extensive experience in helping clients with complex injuries receive compensation. If you or your loved one has suffered a serious injury, contact us for immediate support and a free consultation.

Haley H

14:45 04 Feb 25

The dedication and hard work shown by Roger R Foisy & Associates were instrumental in achieving a successful settlement for my son. From the initial consultation to the final settlement, their communication was outstanding. They kept us informed every step of the way and promptly answered all of our questions, explaining complex legal matters in a way we could understand. It was clear that they were dedicated to our case and worked diligently to secure a fair settlement. Their commitment to our case was truly appreciated!

Hayley Whetham

00:34 10 Jan 25

From our first consultation until the very end the team at Roger Foisey and Associates provided us with the best possible experience during the most difficult time of our life. Specifically, Harpreet's dedication, attention to detail, and clear communication kept us reassured throughout the entire process. I would highly recommend Roger Foisy and Associates to anyone who finds themselves in need of a personal injury lawyer.

Peter Presley

21:48 10 Dec 24

Spoke to one of their lawyers named Daniel on the phone for a consultation and was extremely pleased with his patience, legal expertise and advice! Would highly recommend. He stayed on the phone until he answered all of my questions. He was very professional and polite!

coleen dwyer

14:07 10 Oct 24

Exceptional Legal Representation with Compassion and Dedication!I highly recommend Roger Foisy and Associates for their exceptional legal services, professionalism, and unwavering commitment during a very challenging time in my life. Their support and dedication helped make a distressing situation more manageable and led to a successful resolution. The team is not only knowledgeable and skilled but also compassionate and approachable, which made the entire process much easier to navigate.I would like to express my deep appreciation to Harpreet, in particular, for his steadfast support and tireless efforts in handling my case. His expertise, attention to detail, and determination to protect my best interests were evident throughout, and I couldn’t be more pleased with the outcome. Harpreet’s professionalism and commitment truly stood out, and I am extremely grateful for the guidance and reassurance he provided during such a difficult time.Thank you, Harpreet, and the entire team at Roger Foisy and Associates, for your dedication and exceptional service.

Dan Davis

15:15 15 Aug 24

It’s taken me a while to write this review as I get so overwhelmed with emotion when I go back to everything this experience has done to me and how it changed my life.I couldn’t though let another moment pass without recognizing Roger R. Foisy & Associates.I am still touched by their personal care and generosity. They “PROTECTED” me while I continually felt victimized and violated by my own insurance provider.When you are thrust into such a vulnerable position there is so much that you need to know and do and you need people who can help you and Roger and everyone on his team can be trusted to be there with you every step of the way!They rally around you when others are trying to wear you down.You will feel heard by Roger’s team from day one.Be patient. It takes time and this is not an easy road to be on but this was where I found my support system & encouragement and connections to other important information to help me.They get to know you as a person & find out what your health & other needs are.I was always treated as someone they knew and truly cared about but so importantly my feelings were respected.Their honesty is invaluable.They’re available to speak with you on the phone or in person. They return your calls.*They have a sense of humour which I cannot tell you how many times I needed that person (most often Rusald or Roger) on the other end of the phone.I can not stress enough how extremely knowledgeable Roger Foisy and his team are in the complex area of Brain Injury & everything involved in it, including how it effects so many other parts of your life that you have trouble explaining to others.They Understand YOU!They Know the how the system works for YOU!I wish I had the words to convey how sincerely grateful I am to each and every one who was involved in my case and how much I care for them all as kind and caring individuals.Sincerely,Judi Stirling-Davis

saroj dua

18:41 06 Aug 24

Mr. Roger R Foisy and his associate lawyer Mr. Harpreet Sidhu exceptionally exceeded my expectations in every way. Both are knowledgeable, diligent and compassionate lawyers. I was especially impressed with their commitment, approach into my injury despite my complicating circumstances. Their knowledge and practical understanding of the injury law and insurance industry was outstanding. They took the time to listen patiently and explained to me all the aspects of my claim. Most importantly they were extremely effective in negotiating a satisfactory settlement with the insurer. From my overall experience I can safely state with confidence that they are finest litigators. Both are terrific and I would honestly recommend them

Mario Zaffino

15:58 29 May 24

From the first day I walked into their office, I knew I was with the right firm. The Foisy team quickly eased my mind even though I was facing not being able to work and my normal everyday life was starting to unravel.They understood everything I was going through, exactly how I was feeling with my Brain Injury, Post Concussion Syndrome, PTSD and other injuries. Roger and his team have a great knowledge and understanding of Brain injuries and what happens physically, mentally, medically and how it can affect your day-to-day life.After meeting the very diligent team assembled at Foisy and the part each member would play in helping me and representing my file; I was certain I was in good hands. Everyone was friendly and accommodating. This organized team of legal and accident professionals handled the Insurance company with professionalism, unburdened me from that stress, while always reassuring me that things would get better. The Team at Foisy always took my phone calls and questions in a timely and respectful manner.This team always had my well being and my best interests in mind through the whole accident benefits and legal process. They helped me get the support and help I needed; within months of signing on, I was set up with an Occupational Therapist, PSW and later a Speech Language Pathologist (SLP). Before long I had a whole support system around me to aid my recovery. Even with Covid no one stopped supporting me.In the end I was very satisfied with the level of Service and Compassion I received through the whole Legal process. The entire Foisy team made sure I am taken care of now and in the future. I was extremely pleased with my selection of choosing Foisy and Associates to represent me during this very difficult time of my life.I could not have asked for a better client lawyer relationship. I would highly recommend anyone suffering/dealing with a Brain Injury to contact Roger Foisy and Associates.

Jacky & Mel Dohey

22:28 26 May 24

Almost a decade ago, I sustained a terrible brain injury which changed my life after falling directly on my head due to the negligence of someone else. Unfortunately, I did not feel that the first lawyer I retained on this case was providing me with adequate representation despite him advertising himself as a competent lawyer in personal injury law.After struggling with brain injury symptoms for about five years, my fortunes changed after I came into contact with Roger Foisy, another personal injury lawyer, through our mutual affiliation with the Brain Injury Association of Peel/Halton (BIAPH), where we were both serving on the board. Mr. Foisy is now President of the Board.In 2020, I decided to reach out to Mr. Foisy for assistance because the previous lawyer I had been working with had put the case at risk by his inaction. The case was already six years old, with little prospect of resolution, despite the brain injury significantly impacting my health, work, family and social interaction. Thankfully, he agreed to take on the case.Immediately, I discovered that Mr. Foisy’s team and their project management approach took the necessary time and care to understand and build my case. I was particularly impressed with the training and knowledge the entire team had in the area of brain injury. I felt that Roger, along with two other lawyers that worked on my case, Harpreet and Daniel, treated me with empathy and understood my struggles. Their team approach was unique and I consistently had positive experiences with every person I interacted with at the firm. They were client-centred, strong advocates for me and always available for any questions that I had. Given my past work history as a social worker at a hospital for most of my life, I particularly valued their approach.While Mr. Foisy and his team took on a very tough case that had been contested by the insurance company for nearly a decade, they advocated passionately on my behalf and confidently achieved a settlement which exceeded my expectations (and certainly those of my previous lawyer).I have no hesitation in recommending and encouraging anyone else to reach out to this firm if you or a loved one requires assistance in addressing legal issues related to a personal injury.

Dharuni Perera

16:39 10 May 24

We are very happy we chose Mr. Roger Foisy and his dedicated team to represent my mother in a personal injury claim that lasted over 9 years! During this time Mr. Foisy, Daniel and other members of his team were very patient, supportive and gave us hope when things looked very bleak. They are very knowledgeable, honest and persevering individuals and pushed hard to get my mother a good settlement. Thank you, Mr. Foisy and Daniel, for your transparency, compassion and hard work.

Patricia Branden

18:13 15 Aug 22

I cannot thank Roger and his entire team enough for the support, professionalism and guidance that they provided. I would not be where I am today without you!You masterfully managed a complicated case with 3 insurance companies, LTD and CPP; and came out exactly where you anticipated. I am still blown away at the final result. I absolutely love your Project Management approach and how you manage your practice. I believe you are the most organized law firm in Canada, and your results prove it. Listening to you and your team communicate with other lawyers representing insurance companies during stressful discoveries and mediation, always brought a smile to my face. You are witty, sharp and straight forward; but at the same time, compassionate and patient. Your passion for injury law is very evident. I feel very fortunate to have had you as my representative and strongly recommend you and your team to anyone else who has the misfortune of injury and needs help and guidance through the complicated, unhelpful and degradating insurance system.Once again, Thank you from the bottom of my heart!

Amal Khalaf

18:42 06 Apr 22

Highly professional and understanding. A special "thank you" to Harpreet!

Paula Laing

22:30 20 Mar 22

Roger Foisy and his diverse team understood my needs and my fears.Undergoing any kind of MVA is traumatic but having to deal with a brain injury and all the assessments and insurance nonsense is exhausting !I am thankful I had the expertise of Roger’s team and I never felt alone.My settlement was a journey and I made it with the help and support of Roger and his team! I would recommend them to anyone dealing with an MVA and needing support! Thank you !

Vera Nincevic

19:37 11 Feb 22

I would highly recommend Roger Foisy and his staff.His team are very nice people easy to talk to…I received excellent service and am very happy with the outcome .Special thanks to Manjot who stood by my side through everything and helped bring my case to a successful resolution. I was very happy how he handled everything and how hard he worked to protect my future.Thanks Manjot for all your support.

Lorraine Fraser

23:16 09 Feb 22

Harpreet Sidhu seems to know the field of PI law well. He listens attentively, provides sound advice, and is caring about your concerns. Highly recommended. He is also well aware of the many unethical lawyers in this field. If you are with one, close the file and move your file to Harpreet. I wish Harpreet many years of successful practice, and may he improve the overall landscape of PI law in Canada so families are not harmed as they are by many PI lawyers.

James Cleland

20:37 04 Jan 22

Best lawyer on the planet!!! I used him 100% satisfaction guaranteed!!! Hes well prepared and always wins Against those pesky insurance companies that try and take advantage of the people. They care about you and your family unlike other firms. This place is very special.

Heidi Johns

13:05 21 Dec 21

Roger and his team have been so very helpful as well as supportive during my time with them. When I have been overwhelmed and unsure of what was going on, they patiently helped me understand the different options available to me and worked hard to get to the destination that I decided I wanted to aim for.To have people that make you feel supported and in your corner and that take the time you need to help you understand things is truly a blessing. Especially when you face difficult situations. My time with Roger and his team has truly been an eye opening experience and has helped me in so many different and unexpected ways.

Shawn Sweeney

01:10 14 Oct 21

Roger and his office were fantastic to deal with and helped me so much from accident, until settlement... and afterwards. I am very thankful for Roger being a part of my "team" through rehab and would highly recommend him to anyone.

Rashmi TAILOR

20:08 03 Aug 21

Roger and team has been amazing in representing my case. I appreciated, professional, comprehensive yet empathetic representing. Roger personally takes time to meet and get to know the clients. Visual understanding of what happens to body in accidents was very helpful and explained many symptoms I had. Thank you and keep up the good work.

Nadira Boulazreg

20:25 29 Jun 21

During the last 2 and a half years since Roger Foisy and Associates have represented me, I have felt looked after, well prepared, and have had clear expectations of the work and processes ahead. Throughout our time together, Roger Foisy, Harpreet Sidhu, and the surrounding legal team have demonstrated their professionalism and expertise every step of the way, and they have always made themselves available to listen to my concerns and communicate any and all questions and queries of mine. Integrity, sincerity, and the ability to identify my needs have underpinned all the work that they do, and time and time again, it has been made evident that my well-being is at the forefront of their intentions when representing me as their client. As a result, not only have Roger and his staff done immaculate work as my legal representatives, but they have also been an immense sense of support for my family and I. I am forever grateful for having Roger Foisy and Associates represent me, and I would very highly and strongly recommend their services.

Pat O'Brien

15:45 11 Apr 21

After speaking with a few lawyers, I decided Roger Foisy was the correct choice when I required legal representation. Roger sounded very positive, supportive and professional. He did not disappoint! On my initial visit to the law office, Roger explained the process in detail. Through the three year process, Roger, Harpreet Sidhu and the administrative staff were extremely helpful, quick to respond to my inquiries. I was going through an extremely sad and painful experience and I would like to thank Roger and Harpreet for their support and for a successful outcome. I would highly recommend Roger R. Foisy Professional Corporation.

peter tullio

01:05 08 Apr 21

Roger Foisy and his team are amazing. We were originally with a previous lawyer that we were not fond of and had our case transferred to Roger and his team- we are so grateful we made the decision to switch over to Roger! From the start Roger Foisy and his team took the time to go through our case and clean it up. They clearly answered all of our questions and were able to explain step by step the process and what to expect. I wasn’t left in the dark- I always knew what was going on with my case. The communication and knowledge from Roger and his team are phenomenal. I highly recommend Roger Foisy and his team!

Mary-lynn Collins

15:55 14 Aug 20

Mr. Roger Foisy and all of his team have been very kind and understanding to me during the duration of my proceedings. I knew from the first time that I met him that I was in very competent, knowledgeable and caring hands. Through the mediation process I was so relieved to have him representing me.I highly recommend Roger Foisy to anyone that has been denied long term disability. He truly is very knowledgeable in these matters.

irfan amir

23:17 10 Aug 20

Throughout our case Roger was very emotionally supportive, friendly and honest. He explained everything in detail. He was very accessible when needed and had open communication. Roger went beyond in answering all our questions and helped provide resources to educate us.

Dinovsky Solamente

16:27 20 Apr 20

I've known Mr.Foisy for over a decade now.Took excellent care of two litigation cases for the family.My own was a lengthy one, but the firm was able to negotiate a fair settlement,out of court...Roger is a great professional,listener,and goes straight to the point.Honesty has also to be mentioned...his numbers,upon finalization,were also spot on,with a detailed and accurate expenses narrative presented at the time...Highly recommended !!! Thanks for everything, Roger and courteous staff...!Cheers !!!

Joanne Fechner

20:25 18 Mar 20

When we were in litigation, the ease and confidence that Mr.Foisy put forward was very comforting and he knew that we were going to have satisfactory outcome. When his Associate, Harpreet was stating the facts of my case, he was “bang on”and so very professional in helping put my case together. I would not hesitate to recommend Mr. Foisy and his team. I’m a very satisfied client.

Eileen Gould

11:51 18 Jan 20

I was very happy. The firm went above and beyond and were really professional. I was very pleased from the moment I walked in until the end. -E. Gould.

Cameron Freelen

21:00 17 Jan 20

I can’t stress enough how helpful and empowering it was to have Roger Foisy in my corner. From feeling powerless under the heel of a large corporation, not getting the justice/benefits my employer promised. Roger was my first contact to help with my claim and it was the right one. He told me to be patient as these can be lengthy dealings but sure enough Roger got the justice I deserved and settled my case. If you are in need of legal advice Roger will understand and represent you to the best of his ability.Thank you to everyone at Roger R. Foisy Professional CorporationPersonal Injury Law

Lothar Wieland

23:51 15 Jan 20

When we first came in, Roger was very helpful and explained everything.He was very approachable by phone and email and was always there for us.Communication was always open. In any case, I’d recommend him to anybody. Thank you again Roger Foisy. - L.W.

Jason Hensen

01:42 15 Jan 20

You couldn’t find a better lawyer. Roger truly looks out for his client. You will not be dissatisfied.